Please note that personalized or custom-made items are final sale.
Because each piece is made uniquely for you, we cannot accept returns, exchanges, or cancellations once production begins.
We recommend reviewing your personalization details carefully before submitting your order.

Each personalized piece is made to order, requiring approximately 2-4 business days for production before shipment.
You’ll receive a tracking confirmation email once your order has been completed and dispatched.
Non-personalized items are typically processed faster within 1-2 business days.

All orders are shipped directly from our U.S. fulfillment center.
We currently ship within the United States only.

• Standard Shipping: 5-7 business days (FREE)
• Expedited Shipping: 2-3 business days ($9.95)

Delivery times may vary slightly depending on location, holidays, or order volume.
If you have questions about your shipment or need assistance, please contact us at Info@amberandeve.com.

We accept returns for non-personalized items within 30 days of delivery.
Please note that custom-made and personalized jewelry are unique to you and are therefore final sale.

For our full terms, cancellation fees, and instructions on how to start a return, please visit our [Refund Policy] page.

Each piece arrives beautifully presented in a complimentary soft-touch jewelry box, ideal for gifting or safekeeping.

For select items, an optional upgrade to our mahogany-style luxury box with a built-in LED spotlight is available to enhance the unboxing experience.